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Can cluttered aisles cause liability at a grocery store?

On Behalf of | Apr 21, 2025 | Premises Liability

Cluttered aisles in a grocery store aren’t just inconvenient—they can be dangerous. When boxes, spilled items, or misplaced products block walkways, the store may face legal consequences if someone trips or falls. Understanding how liability works in these situations helps you stay informed and aware of your rights.

Store responsibility for safe conditions

Grocery stores owe a duty of care to customers. That means they must keep aisles reasonably safe and free of hazards. When employees leave carts, boxes, or merchandise in the way, it increases the risk of falls. If you slip or trip over clutter, the store could be responsible if it knew or should have known about the danger and failed to fix it in time.

Types of evidence that strengthen claims

Photos or videos of the cluttered area help show the conditions at the time of your fall. Witness statements and store surveillance footage also support your case. You may need to show the clutter had been there long enough for staff to notice and remove it. Maintenance logs or inspection records can help prove that the store didn’t follow reasonable safety practices.

Common defenses stores may use

Stores often argue that the hazard wasn’t there long or that it was open and obvious. They may also claim you weren’t watching where you were walking. If a store employee created the hazard, such as by leaving a box in the middle of the aisle, the store may have a harder time avoiding liability. Each case depends on specific facts and available evidence.

Know your rights if injured

If you fall because of cluttered aisles, you may have grounds for a claim. You don’t have to accept the store’s version of what happened. Collecting evidence right away can make a big difference in showing how the store failed to maintain a safe space.

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